According to a press release issued yesterday by FCA US LLC, the Chrysler and Jeep brands have been recognized as the most improved in J.D. Power’s 2016 U.S. Initial Quality StudySM (IQS). Both brands jumped 20 percentage points in the study that is based on responses from more than 80,000 purchasers of new 2016 model-year vehicles after the first 90 days of ownership.
“Our commitment to quality is starting to show results as Chrysler and Jeep make strong improvements in initial quality, but there is still much work to do,” said Scott Garberding, Head of Quality, FCA – Global. “My colleagues and I are focused on continuing the positive momentum created so far as we look to earn and maintain the trust and loyalty of customers across all our brands.”
Here at Lithia CDJR of Spokane, we're proud of our extensive lineup of high quality vehicles, like the Chrysler Town & Country which was ranked as the highest minivan in the J.D. Power Initial Quality Study. If you're in the market for a new vehicle, we'd like to invite you to experience what we have to offer. Come visit us for a test drive, today. It will be our pleasure to assist you.
.@Jeep @Chrysler most improved brands in @JDPowerCars Initial Quality Study. Scores up 20%+ vs 2015. Details: https://t.co/xOP9Bpc7CL
— FCA-North America (@FiatChrysler_NA) June 22, 2016